Refund policy

Because our products are made to order, we do not accept returns or exchanges for:

  • Incorrect sizing
  • Changes of mind
  • Color or design preferences
  • Normal wear and tear

We will replace or refund items that arrive:

  • Damaged
  • Defective
  • Incorrect

Claims must be submitted within 20 days of delivery and include:

  • Your order number
  • A description of the issue
  • Clear photos of the item
  • Photos of the packaging if shipping damage occurred

To submit a claim, click the Contact button on our website and complete the contact form.

We may request additional information or photos before approving a replacement or refund.