Refund policy
Because our products are made to order, we do not accept returns or exchanges for:
- Incorrect sizing
- Changes of mind
- Color or design preferences
- Normal wear and tear
We will replace or refund items that arrive:
- Damaged
- Defective
- Incorrect
Claims must be submitted within 20 days of delivery and include:
- Your order number
- A description of the issue
- Clear photos of the item
- Photos of the packaging if shipping damage occurred
To submit a claim, click the Contact button on our website and complete the contact form.
We may request additional information or photos before approving a replacement or refund.